Privacy Policy.

Last Updated Date: June 23rd, 2020

This Privacy Policy describes how YouSpired Pty Ltd and our subsidiaries and affiliates (collectively “YouSpired,” “we”, “us” or “our”) handle personal information when you use our websites and other digital properties that link to this Privacy Policy (collectively, the “Site”), our mobile application (the “App”), participate in our events or activities, receive our emails and marketing communications, or engage with us on our social networks (collectively with the Site and the App, the “Service”).

Personal Information We Collect

Information you give us. Personal information that you may provide through the Service or otherwise includes:

  • Contact information, such as your first name, last name, address, email address and telephone number;
  • Profile information, such as your username, password, preferences, social media handle and other information you provide for your profile;
  • Communications, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online;
  • Images, videos and other content that you upload or submit to us through the Service, such as by participating in a survey or uploading content to your profile or channel, including pictures, video, captions and other text, audio and metadata associated with those files;
  • Transaction information, such as the credit card or other payment card details that you use to pay for the Service, and your Service-related billing information and transaction history;
  • Marketing information, such as your preferences for receiving marketing communications and details about how you engage with them; and
  • Other information that you choose to provide but is not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Information from third party sources. We may obtain your personal information from third parties, such as marketing partners, data providers and other publicly accessible sources.

Data collected automatically. We, our service providers, and our business partners may automatically log the following information about you, your computer or mobile device, and your activity over time on the Service and other online services:

  • Device data, such as your computer or mobile device operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, unique identifiers, and general location information such as city or town.
  • Usage data, such as the website you visited before browsing to the Site or accessing the App, pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen or with our email communications, access times, and duration of access.
  • Precise geolocation data, such as when you authorize our App to access your location.

Some of our automatic collection is facilitated by:

  • Cookies, which are text files stored on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently and remembering your preferences, enabling functionality, helping us understand user activity and patterns, facilitating online advertising and measuring the effectiveness of our ads.
  • Javascript libraries, which are snippets of code within web pages that execute when certain actions take place.
  • Web beacons, also known as pixel tags or clear GIFs, which are typically used to demonstrate that a webpage or email was accessed or opened, or that certain content within it was viewed or clicked, typically to compile statistics about usage of websites and the success of marketing campaigns.
  • Software development kits, or SDKs, which are used to incorporate third-party computer code into our App that allows our third-party service providers or advertising partners to collect data directly from it for a variety of purposes, including to provide us with analytics regarding the use of the App, to integrate with social media, add features or functionality to our App, or to facilitate online advertising.

How We Use Your Personal Information

We use your personal information for the following purposes or as otherwise described to you in this Privacy Policy or at the time of collection:

Service delivery.

We use your personal information to:

  • provide, operate, maintain, and improve the Service;
  • communicate with you regarding the Service, including by sending you Service announcements, technical notices, updates, security alerts, and support and administrative messages;
  • analyze and share your survey responses, videos and feedback with our business partners; process your Service transactions and process any related payments:
  • understand your opinions, needs and interests, and personalize your experience with the Service; and
  • provide support for the Service and respond to your requests, questions and feedback.

Research and development.

We may use your personal information for research and development purposes, including to analyze and improve the Service and our business and develop other products and services. As part of these activities, we may create aggregated, de-identified or other anonymous data from the personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.

Marketing.

We and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes:

  • Direct marketing. If you request information from us, use the Service or participate in our surveys, promotions or events, we may send you YouSpired-related marketing communications as permitted by law but will provide you with the ability to opt out.
  • Interest-based advertising. We may contract with third-party advertising and social media companies to display ads on our Service and other sites. These companies may collect information about you (including the device data and usage data described above) over time and across various channels, including our Service and other sites and services, and use that information to serve ads that they think will interest you. These ads are known as “interest-based advertisements.” You can learn more about your choices for limiting interest-based advertising in the “Advertising choices” section below.

Compliance and protection.

We may use your personal information to:

  • protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
  • audit our internal processes for compliance with legal and contractual requirements and internal policies;
  • enforce our Terms of Use Agreement;
  • protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft; and
  • comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.

Other purposes with your consent.

In some cases we will ask for your consent to collect, use or share your personal information for other purposes. For example, we may ask for your consent to send you marketing emails where required by law or to post your testimonial or endorsement.

How We Share Your Personal Information

We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection:

  • Affiliates. We may disclose your personal information to our subsidiaries and corporate affiliates for use consistent with this Privacy Policy.
  • Business transfers.  We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business deal (or potential business deal) such as a merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy, in which case we will make reasonable efforts to require the recipient to honor this Privacy Policy.
  • Service providers.  We may work with companies and individuals to help provide the Service on our behalf or help us operate the Service or our business (such as IT, customer support, hosting, website analytics, email delivery, marketing and advertising, research, and event management). They are permitted to use your personal information only to help us operate the Service or our business as authorized under our contracts with them.
  • Advertising partners. We work with third-party advertising and social media companies that may collect information about your activity on or through the Service and other sites and services. Our partners may use your information to recognize you across different channels and platforms over time for advertising, analytics, attribution and reporting purposes, and/or use hashed customer lists that we share with them to deliver ads to you and similar users on their platforms.
  • Professional advisors.  We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services they render to us.
  • Compliance and protection.  We may disclose your personal information as we believe appropriate to government or law enforcement officials or private parties (a) for the compliance and protection purposes described above; (b) as required by law, lawful requests or legal process, such as to respond to subpoenas or requests from government authorities; (c) where permitted by law in connection with any legal investigation; and (d) to prosecute or defend legal claims.
  • Other users of the Service and the public. We may provide functionality that enables you to disclose personal information to other users of the Service or the public. You may also be able to submit content to the Service, and we will display and share your username and profile information along with the content you submit and other information we have collected about you. We may make available settings through your registration profile that enable you to exercise choice regarding certain information that is displayed publicly or to other users. We do not control how other users or third parties use any personal information that you make available to other users or the public.

Your Choices

Access or update your information.

You may review, update, correct or delete the personal information in your registration profile by logging into your account or emailing us at [email protected]

Marketing communications.

You may opt out of marketing-related emails by logging in and changing your account settings or by following the opt-out prompt in the email. You may continue to receive Service-related and other non-marketing emails.

Cookies.

Most browsers let you remove and/or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, however, you may not be able to use all functionality of the Service and our Site may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.

Advertising choices.

You can limit use of your information for interest-based advertising by:

  • Browser settings. Blocking third-party cookies in your browser settings or using ad-blocking browser plug-ins/extensions. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, however, you may not be able to use all functionality of the Service and our Site may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.
  • Mobile device settings. Using your mobile device settings to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
  • Platform settings. Using Google’s and Facebook’s interest-based advertising opt-out features: Google: https://adssettings.google.com/ Facebook: https://www.facebook.com/about/ads
  • Ad industry tools. Opting out of interest-based ads from companies participating in the following industry opt-out programs: Network Advertising Initiative: http://www.networkadvertising.org/managing/opt_out.asp Digital Advertising Alliance: https://optout.aboutads.info, which lets you opt-out of interest-based ads on websites. AppChoices mobile app, available at https://www.youradchoices.com/appchoices, which lets you opt-out of interest-based ads in mobile apps.

The opt-out preferences described above must be set on each device or browser for which you want them to apply. Not all companies that serve interest-based ads participate in the ad industry opt-out programs described above, so even after opting-out, you may still receive some cookies and interest-based ads from other companies. If you opt-out of interest-based advertisements, you will still see advertisements online but they may be less relevant to you.

Do Not Track.

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Declining to provide your personal information.

If you do not provide information indicated as required or mandatory within the Service, or that is otherwise necessary to provide a requested service or feature within the Service, that portion or all of the Service may be unavailable to you and we may deactivate your account.

Security

The security of your personal information is important to us. We take a number of organizational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it. However, no security safeguards are 100% secure and we cannot guarantee the security of your information.

International Data Transfers

YouSpired is headquartered in Australia and has service providers in other countries, and your personal information may be collected, used and stored in Australia, the United States or other locations outside of your home country. Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country.

Third Party Sites and Services

The Service may contain links to other websites and services operated by third parties, such as social media platforms, advertising services and other websites and applications. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third-party websites, applications or services, and are not responsible for their actions. Other websites and services follow different rules regarding their collection, use and disclosure of your personal information. We encourage you to read their privacy policies to learn more.

Children

The Service is not directed at, and YouSpired does not knowingly acquire or receive personal information from, children under the age of 16. If we learn that any user of the Service is under the age of 16, we will take appropriate steps to delete that individual’s personal information and restrict that individual from future access to the Service.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy we will notify you by posting the new privacy policy on our website and changing the effective date listed at the top of the policy. If required by law, we will also notify you of changes in another way that we believe is reasonably likely to reach you, such as via email (if you have an account linked to a valid email address) or another manner through the Service. Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes in the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any updated Privacy Policy indicates your acceptance of the update.

How to Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us. YouSpired Pty Ltd 3 Glenelg Street Mermaid Beach, QLD, Australia, 4218 Email: [email protected]

Additional Information for European Union Users

Personal information.

References to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.

Controller.

YouSpired Pty Ltd is the controller of your personal information covered by this Privacy Policy for purposes of European data protection legislation.

Legal bases for processing.

The legal bases on which we process your personal information as described in this Privacy Policy will depend on the type of personal information and the specific context in which we process it. However, the legal bases we typically rely on are set out in the table below. We rely on our legitimate interests as our legal basis only where those interests are not overridden by the impact on you (unless we have your consent or our processing is otherwise required or permitted by law). If you have questions about the legal basis of how we process your personal information, contact us at [email protected]

Service delivery Processing is necessary to perform the contract governing our operation of the Site or the provision of the Services, or to take steps that you request prior to engaging our Services. Where we cannot process your personal data as required to operate the Site or Services on the grounds of contractual necessity, we process your personal information for this purpose based on our legitimate interest in providing you with the Services you access and request.

Marketing Processing is based on your consent where that consent is required by applicable law. Where we rely on your consent you have the right to withdraw it any time in the manner indicated when you consent or in the Service. Where such consent is not required by applicable law, we process your personal information for these purposes based on our legitimate interests in promoting our business.

Research & development Processing is based on our legitimate interests in performing research and development to improve our services and develop new services.

Compliance & protection Processing is necessary to comply with our legal obligations or based on our legitimate interests in protecting our or others’ rights, privacy, safety or property.

Other purposes with your consent Processing is based on your consent. Where we rely on your consent you have the right to withdraw it anytime in the manner indicated when you consent or in the Service.

Use for new purposes.

We may use your personal information for reasons not described in this Privacy Policy where permitted by law and the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis.

Retention.

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your rights.

European data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:

  • Opt-out. Stop sending you direct marketing communications. You may continue to receive Service-related and other non-marketing communications.
  • Access. Provide you with information about our processing of your personal information and give you access to your personal information.
  • Correct. Update or correct inaccuracies in your personal information.
  • Delete. Delete your personal information.
  • Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
  • Restrict. Restrict the processing of your personal information.
  • Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.

You can submit these requests by email to [email protected] or our postal address provided above. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.

Cross-Border Data Transfer

If we transfer your personal information out of the European Economic Area or Switzerland and are required to apply additional safeguards to your personal information under European data protection legislation, we will do so. Such safeguards may include applying the European Commission Model contracts for the transfer of personal data to third countries described here, or for transfers to third parties in the United States, ensuring they participate in the EU-U.S. Privacy Shield Framework or Swiss-U.S. Privacy Shield Framework. Please contact us for further information about any such transfers or the specific safeguards applied.

Cookie Policy

Cookie Policy

This Cookie Policy explains how YouSpired Pty Ltd (“YouSpired,” “we,” “us” or “our”) uses cookies and similar technologies in connection with our website (the “Site”), mobile application (the “App”), and any other website or application that we own or control and which posts or links to this Cookie Policy (collectively, the “Service”).

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies serve different purposes, like helping us understand how a site is being used, letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience.
Our Service may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them). We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when it revisits our Service; and (2) third party cookies, which are served by service providers or business partners on our Service, and can be used by these parties to recognize your computer or mobile device when it visits other websites. Third party cookies can be used for a variety of purposes, including site analytics and social media features.

What types of cookies and similar tracking technologies does YouSpired use on the Service?

On the Service, we use cookies and other tracking technologies in the following categories described in the table below.

Analytics These cookies help us understand how our Service is performing and being used. These cookies may work with web beacons included in emails we send to track which emails are opened and which links are clicked by recipients. <Google Analytics> See ‘your choices’ below. Google Analytics uses its own cookies. You can find out more information about Google Analytics cookies here and about how Google protects your data here. You can prevent the use of Google Analytics relating to your use of our Service by downloading and installing a browser plugin available here.

Essential These cookies are necessary to allow the technical operation of our Service (e.g., they enable you to move around on a website and to use its features). <Google Tag Manager> Functionality/performance These cookies enhance the performance and functionality of our Service. <Intercom>

Other technologies

In addition to cookies, our Service may use other technologies, such as Flash technology and pixel tags to collect information automatically.

Browser Web Storage We may use browser web storage (including via HTML5), also known as locally stored objects (“LSOs”), for similar purposes as cookies. Browser web storage enables the storage of a larger amount of data than cookies. Your web browser may provide functionality to clear your browser web storage.

Web Beacons We may also use web beacons (which are also known as pixel tags and clear GIFs) on our Service and in our HTML formatted emails to track the actions of users on our Service and interactions with our emails. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages or within HTML formatted emails. Pixel tags are used to demonstrate that a webpage was accessed or that certain content was viewed, typically to measure the success of our marketing campaigns or engagement with our emails and to compile statistics about usage of the Service, so that we can manage our content more effectively.

Mobile Application Software Development Kits (SDKs) We may use third-party software development kits (“SDKs”) in our mobile applications. A SDK is third-party computer code that may be used for a variety of purposes, including to provide us with analytics regarding the use of our mobile applications, to integrate with social media, add features or functionality to our app, or to facilitate online advertising. SDKs may enable third parties to collect information directly via our App.

Your choices

Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Service may not work properly.
For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org. If you do not accept our cookies, you may experience some inconvenience in your use of our Service. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Service. Users may opt out of receiving targeted advertising on websites through members of the Network Advertising Initiative by clicking <here> or the Digital Advertising Alliance by clicking <here>. European users may opt out of receiving targeted advertising on websites through members of the European Interactive Digital Advertising Alliance by clicking <here>, selecting the user’s country, and then clicking “Choices” (or similarly-titled link). Users of our mobile applications may opt out of receiving targeted advertising in mobile apps through participating members of the Digital Advertising Alliance by installing the AppChoices mobile app, available <here>, and selecting the user’s choices. Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above. If you choose to opt-out of targeted advertisements, you will still see advertisements online but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, and so you may still receive some cookies and tailored advertisements from companies that are not listed. For more information about how we collect, use and share your information, see our Privacy Policy.

Changes

Information about the cookies we use may be updated from time to time, so please check back on a regular basis for any changes.

Questions

If you have any questions about this Cookie Policy, please contact us by email at [email protected]